Privacy Policy - The Soul Shop

Last Updated: February 14, 2024

Thank you for visiting www.thesoulshop.nl (hereinafter referred to as “the Website”), operated by The Soul Shop (hereinafter referred to as “we”, “us”, or “our”). We are committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our website and any related services.

Information We Collect: When you visit our website, we may collect and process the following data:

Personal information such as your name, email address, postal address, and phone number when you make a purchase or sign up for our newsletter.
Transaction information including details about the products you purchase from us.
Usage data such as your IP address, browser type, and operating system when you browse our website.

Use of Information: We may use the information we collect for the following purposes:

To process and fulfill your orders, including communicating with you about your purchase and providing customer support.
To send you marketing communications, such as newsletters, special offers, and promotions, if you have opted in to receive them.
To improve our website and services, analyze trends, and monitor the effectiveness of our marketing campaigns.
To comply with legal obligations and protect our rights and interests.

Data Sharing: We may share your personal information with third-party service providers who assist us in operating our website, conducting our business, or providing services to you, such as payment processors, shipping companies, and marketing platforms. We may also share your information in response to legal requests or to comply with applicable laws.
Data Security: We take reasonable measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your data.
Your Rights: You have the right to:

Access, update, or delete your personal information by contacting us at the email address provided below.
Object to the processing of your personal information, ask us to restrict processing, or request data portability.
Withdraw your consent to receive marketing communications at any time by following the instructions provided in the communication.

Contact Us: If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at: Email: innersoulretreat@gmail.com Address: Plantsoen 7-34, Woerden, Netherlands
Changes to this Privacy Policy: We reserve the right to update or change this Privacy Policy at any time. Any changes will be posted on this page with a revised effective date. We encourage you to review this Privacy Policy periodically for updates.

Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website and to improve your browsing experience. Cookies are small files stored on your device that track and store information about your preferences. You can manage your cookie preferences through your browser settings. Please note that disabling cookies may affect the functionality of our website.
Children’s Privacy: Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information from our systems.
International Transfers: Your personal information may be transferred to, stored, and processed in countries outside of the European Economic Area (EEA), where data protection laws may differ from those in your jurisdiction. By using our website, you consent to the transfer of your personal information to countries outside the EEA.
Legal Basis for Processing Personal Data: We rely on the following legal bases for processing your personal data:

Performance of a contract: To fulfill our contractual obligations to you, such as processing your orders and providing customer support.
Consent: With your consent, we may send you marketing communications and use cookies for analytics purposes.
Legitimate interests: We may process your personal data for our legitimate interests, such as improving our services and protecting our business.

Data Retention: We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Thank you for taking the time to review our Privacy Policy. By continuing to use our website, you acknowledge that you have read, understood, and agreed to the terms outlined herein.

This Privacy Policy is effective as of the date stated above.