{"id":34,"date":"2024-02-14T13:58:20","date_gmt":"2024-02-14T13:58:20","guid":{"rendered":"https:\/\/demo.athemes.com\/sydney-fashion\/?page_id=34"},"modified":"2024-02-14T13:58:20","modified_gmt":"2024-02-14T13:58:20","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/thesoulshop.nl\/?page_id=34","title":{"rendered":"Refund & Returns Policy"},"content":{"rendered":"\n

Refunds and Returns Policy<\/strong><\/p>\n\n\n\n

Thank you for shopping at The Soul Shop. We strive to provide high-quality spiritual products to our customers. However, if you are not entirely satisfied with your purchase, we’re here to help.<\/p>\n\n\n\n

1. Returns<\/strong><\/p>\n\n\n\n

You have 14 calendar days to return an item from the date you received it. To be eligible for a return, your item must be unused, in the same condition that you received it, and in the original packaging. Your item needs to have the receipt or proof of purchase.<\/p>\n\n\n\n

2. Refunds<\/strong><\/p>\n\n\n\n

Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain amount of days, depending on your card issuer’s policies.<\/p>\n\n\n\n

3. Shipping<\/strong><\/p>\n\n\n\n

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n

4. Contact Us<\/strong><\/p>\n\n\n\n

If you have any questions on how to return your item to us, contact us at innersoulretreat@gmail.com<\/a> or by mail at Plantsoen 7-34 te Woerden.<\/p>\n\n\n\n

5. Exceptions<\/strong><\/p>\n\n\n\n

Some items are not eligible for return if they are personalized or customized according to your specifications. Additionally, any item not in its original condition, damaged, or missing parts for reasons not due to our error may not be eligible for return.<\/p>\n\n\n\n

6. Process<\/strong><\/p>\n\n\n\n

To initiate a return, please follow these steps:<\/p>\n\n\n\n